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Lesson 1: Personal Computer Components
• Personal Computer Components
• System Unit Components
• Storage Devices
• Personal Computer Connection Methods
Lesson 2: Operating System Fundamentals
• Personal Computer Operating Systems
• Windows User Interface Components
• Windows File System Management
• Windows System Management Tools
Lesson 3: PC Technician Professional Best Practices
• Tools of the Trade
• Electrical Safety
• Environmental Safety and Materials Handling
• Perform Preventative Maintenance
• Diagnostics and Troubleshooting
• Professionalism and Communication
Lesson 4: Installing and Configuring Peripheral
Components
• Install and Configure Display Devices
• Install and Configure Input Devices
• Install and Configure Adapter Cards
• Install and Configure Multimedia Devices
Lesson 5: Installing and Configuring System Components
• Install and Configure Storage Devices
• Install and Configure Power Supplies
• Install and Configure Memory
• Install and Configure CPUs
• Install and Configure System Boards
Lesson 6: Maintaining and Troubleshooting Peripheral Components
• Troubleshoot Display Devices
• Maintain and Troubleshoot Input Devices
• Troubleshoot Adapter Cards
• Troubleshoot Multimedia Devices
Lesson 7: Troubleshooting System Components
• Troubleshoot Storage Devices
• Troubleshoot Power Supplies
• Troubleshoot Memory
• Troubleshoot CPUs
• Troubleshoot System Boards
Lesson 8: Installing and Configuring Operating Systems
• Install Microsoft Windows
• Upgrade Windows
• Add Devices to Windows
• Optimize Windows
Lesson 9: Maintaining and Troubleshooting Microsoft Windows
• Operating System Utilities
• Maintain Microsoft Windows
• Troubleshoot Microsoft Windows
• Recover Microsoft Windows
Lesson 10: Network Technologies
• Network Concepts
• Network Communications
• Network Connectivity
• Internet Technologies
Lesson 11: Installing and Managing Network Connections
• Create Network Connections
• Install and Configure Web Browsers
• Maintain and Troubleshoot Network Connections
Lesson 12: Supporting Laptops and Portable Computing Devices
• Laptop and Portable Computing Device Components
Lesson 12: Supporting Laptops and Portable Computing Devices
• Laptop and Portable Computing Device Components
• Install and Configure Laptops and Portable Computing Devices
• Maintain and Troubleshoot Laptops and Portable Computing Devices
Lesson 13: Supporting Printers and Scanners
• Printer and Scanner Technologies
• Printer and Scanner Components
• Printer and Scanner Processes
• Install and Configure Printers and Scanners
• Maintain and Troubleshoot Printers and Scanners
Lesson 14: Personal Computer Security Concepts
• Security Fundamentals
• Security Protection Measures
• Data and Physical Security
• Wireless Security
• Social Engineering
Lesson 15: Supporting Personal Computer Security
• Install and Configure Security Measures
• Maintain and Troubleshoot Security Measures